Terms of service

Terms of Service

OVERVIEW

Welcome to TILED.

The terms “we”, “us” and “our” refer to TILED, a project by Galeo Performance (Rivero Asencio), Switzerland.

TILED operates this website and online store, including all related content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to offer secure payments and store functionality. However, all purchases are made directly with TILED.

By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.

1. Access and Use

By using our Services, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian
  • The information you provide is accurate, current, and complete

You are responsible for maintaining the confidentiality of your account and for all activities under it.

2. Products

All TILED products are handmade in small batches.

Variations in color, shape, and design may occur and are part of the product’s uniqueness.

We make every effort to display products accurately. However, appearance may vary depending on your device settings.

We reserve the right to modify or discontinue products at any time.

3. Orders

Placing an order constitutes an offer to purchase.

A contract is formed once we confirm your order.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct errors in pricing or product information

Orders may not be modified or cancelled once processed.

4. Prices and Currency

All prices are listed in CHF (Swiss Francs).

If you are purchasing from outside Switzerland:

  • Prices may be converted into your local currency by your payment provider
  • Exchange rates and additional fees may apply

Prices may change at any time without notice.

5. Payment

Payments are processed securely via Shopify and its payment partners.

We do not store your payment information.

You confirm that:

  • You are authorized to use the selected payment method
  • All charges will be honored by your provider

6. Shipping and Delivery

Orders are processed within [X] business days.

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs or border procedures
  • Events outside our control

For international orders:

  • Customs duties and import taxes may apply
  • These costs are the responsibility of the customer

Risk transfers to you once the order is handed to the shipping carrier.

7. Returns and Refunds

Returns are handled in accordance with our Returns & Refund Policy [LINK].

We offer returns as a gesture of quality assurance, even where not required by Swiss law.

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Branding
  • Designs

is owned by TILED or its licensors and is protected under intellectual property laws.

You may not reproduce, distribute, or use any content without prior written consent.

9. Third-Party Services and Links

Our Services may include third-party tools or links.

We do not control or assume responsibility for:

  • Third-party websites
  • External services
  • Their content or practices

Use of such services is at your own risk.

10. Relationship with Shopify

Our store is powered by Shopify.

However:

  • All purchases are made directly with TILED
  • Shopify is not responsible for any transactions between you and us

By using our Services, you release Shopify from any claims related to your purchases.

11. Feedback

If you submit feedback (reviews, suggestions, etc.), you grant us the right to use it for:

  • Marketing
  • Product improvement
  • Business operations

You confirm that your feedback:

  • Is accurate
  • Does not violate third-party rights

12. Errors and Inaccuracies

We reserve the right to:

  • Correct errors or inaccuracies
  • Update or change information
  • Cancel orders if necessary

This may occur without prior notice.

13. Prohibited Use

You may not use our Services:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To distribute malicious software or harmful content

We reserve the right to restrict or terminate access if these Terms are violated.

14. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted access
  • Error-free operation
  • Specific results from product use

To the extent permitted by Swiss law, all implied warranties are excluded.

15. Limitation of Liability

To the extent permitted by law, TILED shall not be liable for:

  • Indirect or consequential damages
  • Loss of data, revenue, or profits
  • Damages resulting from use of our products or Services

16. Indemnification

You agree to indemnify and hold TILED harmless from any claims arising from:

  • Your breach of these Terms
  • Your misuse of the Services
  • Your violation of applicable laws

17. Severability

If any provision of these Terms is found to be invalid, the remaining provisions remain enforceable.

18. Governing Law

These Terms are governed by Swiss law.

Jurisdiction is the competent courts at the registered seat of Galeo Performance, Switzerland.

19. Changes to Terms

We may update these Terms at any time.

Changes take effect upon publication on this page.

20. Contact Information

TILED
A project by Galeo Performance

Rivero Asencio
Baslerstrasse 107, 8048
Switzerland

Email: ferriverop@gmail.com